Warranty & Claims
BuyPlantsNow.com ~ Sunscape, Inc. gives no warranty; expressed or implied, as to the variety or productivity of any nursery stock we sell. Any and all liability is limited to purchase price only.
Once plant material has been purchased or signed off on delivery, we presume items received are in good condition and make no further guarantee, expressed or implied, as to its future growing performance. Items dropped off for delivery with customer not present to accept items and they have been in the purchaser’s possession for 24 hours, we presume items were received in good condition and make no further guarantee, expressed or implied, as to their future growing performance. All claims must be made within 24 hours upon receipt of goods.
Authorized Returns or Exchanges are accepted within 24 hours of receipt of items with a 25% of original purchase price restocking fee applied for all returns or exchanges. Once a return is authorized plants must be returned for store credit to occur.
Contact us at 727-300-2632 to change the pickup date if you cannot pick up the order at the originally scheduled time, because there will be a daily 10% stock holding fee applied for stock that must be held past the pick up date.